Indian Railway Catering and Tourism Corporation (IRCTC) can now be
availed through round-the-clock 139 Interactive voice response (IVR) facility. The
concierge services include facilities like wheelchair, pick and drop, and
porter services at major railway stations. We have decided to expand the
portfolio of passenger facilities on the hugely popular 139 IVR which is
largely used for PNR, seat and fare inquiries, and booking meals.